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This error appears when a WEBSITE_CALL or AD_CALL conversion action’s always_use_default_value setting is set to false — Google requires it to be true.
Applies to: Google Ads

Symptoms

An INVALID_VALUE error appears when attempting to sync or integrate the Google Ads account.

Cause

Per Google’s documentation, the value_settings for a WEBSITE_CALL or AD_CALL conversion action must have always_use_default_value set to true. Setting it to false when creating or updating this value results in an INVALID_VALUE error.

Resolution

  1. Log in to your Google Ads account.
  2. Go to Tools & Settings, then select Conversions under the Measurement section.
  3. Locate the conversion action you want to edit and click its name to open the details page.
  4. Check the conversion action’s status settings — look for an “Active” or “Enabled” checkbox — and confirm always_use_default_value is set to true.

Where to go next

Last modified on September 24, 2026