Skip to main content
This usually means your Salesforce instance doesn’t have enough available lookup fields for the package to finish installing.
Applies to: Salesforce Sales Cloud managed package download

Symptoms

The Invoca Salesforce managed package shouldn’t take longer than 5 minutes to install. If installation takes longer, it’s likely due to an error during download.

Cause

Your Salesforce instance doesn’t have enough available resources for the package to install all its components.

Resolution

Search for “Deployment” in Salesforce Setup, then click Deployment Status — there are likely errors you’ll need to resolve. This package requires some custom lookup fields to be available in your instance. If you see an error like Activity.Invoca_Call_Log__c, that means you need to free up some lookup fields in your Salesforce instance (at least 2 fields for the Activity object) so the package has what it needs to finish installing.

Where to go next

Last modified on September 25, 2026