Due to platform changes, RingPool settings for the Salesforce Marketing Cloud integration are no longer accessible from within the Salesforce Marketing Cloud application itself.Applies to: Salesforce Marketing Cloud RingPools
Symptoms
You see a settings prompt next to your RingPool(s) directing you elsewhere.Cause
Recent platform changes mean RingPool settings can no longer be accessed from within the Salesforce Marketing Cloud application.Resolution
If you’ve already completed the integration and authentication process, log in to Invoca and visit the appropriate URL below, replacing the placeholder with your own ID:- Network-level integrations:
https://www.invoca.net/salesforce_marketing_cloud/networks/INVOCA_NETWORK_ID_HERE/ui - Advertiser-level integrations:
https://www.invoca.net/salesforce_marketing_cloud/as/INVOCA_ADVERTISER_ID_HERE/ui