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The Check a Condition text area has a 400-character limit — for longer or more complex conditions, use a Signal instead.
Applies to: Call Treatment, IVR, Campaign

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Answer

The maximum character limit for the “Check a Condition” text area is 400 characters. You’ll see an error message if you try to enter longer text. If you need to combine multiple conditions, use a Signal with the “Signal met” option instead:
  1. Create a Signal that evaluates the conditions you need.
  2. In your IVR, select Signal met for “Add condition.”
  3. Choose the Signal you created in step 1.
Last modified on September 30, 2026