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The Check a Condition text area has a 400-character limit — for longer or more complex conditions, use a Signal instead.
Applies to: Call Treatment, IVR, Campaign

Answer

The maximum character limit for the “Check a Condition” text area is 400 characters. You’ll see an error message if you try to enter longer text. If you need to combine multiple conditions, use a Signal with the “Signal met” option instead:
  1. Create a Signal that evaluates the conditions you need.
  2. In your IVR, select Signal met for “Add condition.”
  3. Choose the Signal you created in step 1.

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Last modified on September 25, 2026