Change the language of your campaign’s standard voice prompts — English, French (Canadian), or Spanish (Mexican).
While building a call treatment, you’ll encounter a few standard voice prompts your account uses by default, such as:
- A notification that the call is being recorded
- A prompt to verify the caller’s location in the “Verify Location” node
- Certain fraud detection and prevention challenges
These prompts are spoken in English by default, but you can change their language from your campaign settings.
Changing your campaign’s prompt language
- Log in to your Invoca account. In the sidebar menu, click Campaigns, then select Manage Campaigns.
- Click the campaign whose language you want to change, then in the Overview section, click Edit.
- Select English, French (Canadian), or Spanish (Mexican) in the Campaign Language field. If this option isn’t available, reach out to your account team or submit a support request to request multilingual prompt support.
- Click Save.
All standard prompts in your call treatment now play in the language you chose. This only applies to standard prompts like the ones listed above — custom prompts only support English text-to-speech; for a custom prompt in French or Spanish, upload your own recording instead.
If you use Invoca for a Syndicated campaign, all downstream syndicated campaigns use the same prompt language as the originating campaign. See International Number Support for more on Invoca’s multi-language support.Last modified on October 9, 2026
