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Change the language of your campaign’s standard voice prompts — English, French (Canadian), or Spanish (Mexican).
While building a call treatment, you’ll encounter a few standard voice prompts your account uses by default, such as:
  • A notification that the call is being recorded
  • A prompt to verify the caller’s location in the “Verify Location” node
  • Certain fraud detection and prevention challenges
These prompts are spoken in English by default, but you can change their language from your campaign settings.

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Changing your campaign’s prompt language

  1. Log in to your Invoca account. In the sidebar menu, click Campaigns, then select Manage Campaigns.
  2. Click the campaign whose language you want to change, then in the Overview section, click Edit.
  3. Select English, French (Canadian), or Spanish (Mexican) in the Campaign Language field. If this option isn’t available, reach out to your account team or support@invoca.com to request multilingual prompt support.
  4. Click Save.
All standard prompts in your call treatment now play in the language you chose. This only applies to standard prompts like the ones listed above — custom prompts only support English text-to-speech; for a custom prompt in French or Spanish, upload your own recording instead. If you use Invoca for a Syndicated campaign, all downstream syndicated campaigns use the same prompt language as the originating campaign. See International Number Support for more on Invoca’s multi-language support.

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Where to go next

Last modified on September 23, 2026