This usually happens when PreSense isn’t enabled on the account — without it, only certain Invoca data fields are available as substitution parameters in Pre-Transfer webhooks.
Symptoms
- The Invoca system automatically paused webhooks
- An “unknown replacement parameters” error appears
Applies to: Pre-transfer webhooks
Cause
If PreSense isn’t enabled, only certain Invoca data fields are available as substitution parameters in Pre-Transfer webhooks, which can trigger an “unknown replacement parameters” error.
Resolution
Confirm PreSense is enabled on the account — check with your Invoca Customer Success Manager if you’re not sure. Marketing Data fields are only available to add as substitution parameters once PreSense is enabled.Last modified on September 30, 2026
