403 Error on the Calls-in-Progress API

A 403 error on the Calls-in-Progress API usually means the feature isn’t enabled for your account yet.

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Symptoms

• A GET request to the Calls-in-Progress API returns a 403 error.
• No data is returned with the request.

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Cause

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Resolution

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Where to go next

• Does the Calls-in-Progress API Have a Rate Limit?
• Can the Calls-in-Progress API Be Used Without a PreSense Subscription?