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Matching accuracy depends on which parameters you provide — the more identifying data included, the higher the confidence.
Applies to: Signal API

Answer

The accuracy achieved depends on the specific data and parameters provided when using the Signal API. For higher accuracy:
  • Scoping down to an advertiser or campaign, if that data is available, improves accuracy.
  • Providing Caller ID is recommended, though not mandatory — accuracy is lower if only the start time is provided without Caller ID.
  • Including call duration as a parameter can also improve accuracy.
For the highest level of accuracy:
  • Provide the call ID or transaction ID in the API request.
  • If neither is available, combine start time, Caller ID, and duration — this combination is likely to produce very accurate matching.

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Last modified on September 25, 2026