Pause a campaign to stop it from receiving calls while keeping its settings intact, or archive it permanently once you’re done with it.You can pause an Invoca campaign at any time. A paused campaign no longer displays RingPool phone numbers on your landing page, routes calls through its call treatment, or captures attribution data — but it stays in your account with all its settings intact, so you can unpause it later. You can pause a campaign immediately or schedule a future pause date. If a campaign is involved in Syndication, pause every campaign syndicated downstream from it first (or schedule their pause dates on or before the date you want to pause the originating campaign). After pausing a campaign, you can also archive it. Archived campaigns can’t be restored to live use, though their historical reporting data remains in your account.
Pausing a campaign
- Log in to your Invoca account. In the sidebar menu, click Campaigns, then select Manage Campaigns.
- Find the campaign you want to pause.
- In the Actions column, click the menu button, then select Pause Campaign to pause immediately, or Set Pause Date to choose a later date.
Unpausing or archiving a campaign
- In your Manage Campaigns list, click the Show filter dropdown and select Paused.
- Find the campaign you want to unpause or archive.
- In the Actions column, click the menu button, then select Unpause to reactivate it, or Archive Campaign to archive it.