How Are Conditions Met When an Existing Signal Is Also a Keypress Signal? - Invoca

When a Signal combines both keypress and rule-based conditions, every condition must be satisfied for that Signal to apply to the call record.

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Applies to

Pre-call Signals
In-call Signals

Answer

When a Signal has both a keypress condition and additional rules applied, all of those conditions must be met together — not just one or the other — for the Signal to be applied to the call record.

Last modified on September 30, 2026