Why Is a Call to an Invoca Number Not Found in Reports? - Invoca

Calls that fail Invoca’s fraud detection features won’t appear in your reports.

Applies to

Calls to Invoca promo numbers

Cause

The call failed Invoca’s call confidence and fraud detection features.

Answer

When a call fails Invoca’s call confidence technology (fraud detection) features, it won’t show up in your reports. Accounts can have some or all of these fraud detection features enabled, controlled by network-level settings — contact Invoca Support if you have questions about your account’s configuration.

Where to go next

Last modified on September 29, 2026