Invoca’s core reports for understanding call performance and monitoring the health of your Invoca platform.
What you can accomplish with your reports
Broadly, your Invoca reports help with two things: evaluating call performance, and checking the health of your Invoca platform.- The Calls report shows a real-time list of every phone call in your account, along with call and customer data, Signals, and more.
- The Custom Summary report organizes your call data by the performance of each Marketing Data field you’ve defined, and lets you pivot on any call data or Marketing Data field in your account.
- The Transactions report gives you a look into every event that occurs during your phone calls — including calls, Signal transactions, and corrections — making it the best tool for troubleshooting.