Audit every promo number used in your account, including deleted numbers, along with the call traffic and billing data tied to each.The Number Usage Report is useful for confirming billing numbers and monitoring the performance of your RingPool auto-scaling. It lists every phone number used in your account during the selected time frame, including numbers that have already been deleted. Applies to: Super User accounts.
Generating a new Number Usage Report
- Log in as a Super User. Click the gear icon in the sidebar to access global settings, then select Billing under Network.
- Click the Actions dropdown, then select Generate Number Usage Report.
- Your account will generate the report and email it to you as a spreadsheet file once finished, with a notification in your notification center.
- To access a report you’ve generated previously, use the same Actions menu, select Requested Reports, find your report, and click View Results.
Understanding the report
Each row represents a different promo number used during the requested month. “Transfer” rows aggregate usage for calls routed from a campaign to a destination, rather than from a phone number to a destination. Test call numbers are included but not billable. Key columns include:- Promo Number Classification — Toll Free, Local, or TollFree800
- Promo Number Type — where the number was pulled or added, such as Affiliate Direct, Affiliate RingPool, Advertiser Direct, Advertiser RingPool, or Call Promo
- Promo Number Status — Active, Paused, Retired, or blank if removed
- Number of Calls, Payable Calls, Paid Calls, Total Paid, Conversion Rate — call volume and payout metrics
- Number of Minutes, Billable Minutes, Billable Calls, Waived Minutes — usage and billing detail, including test call minutes and syndicated minutes billed to the call recipient