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This usually means the Facebook user who authorized the integration is missing required permissions — reauthorize under a user with the correct access.
Applies to: Facebook Conversions API (CAPI)

Symptoms

  • Data isn’t being received within Facebook.
  • Multiple failures appear when reviewing responses in Delivery History.

Cause

The user who authorized the integration is likely missing the required permission privileges in Facebook.

Resolution

Reauthorize the integration under a Facebook user who has the correct permissions.

Where to go next

Last modified on September 24, 2026