Invoca supports two ways to ingest external call recordings: a public, timed HTTP URL, or direct retrieval from your own storage.Invoca has two options for external call ingestion:
- A public HTTP URL link — for example, an Amazon S3 presigned URL. These are timed links, valid for Invoca to process for a period you configure. After processing, the recordings are stored in S3 alongside standard Invoca call recordings. For added security, you can use URL links that require tokenized access.
- Direct retrieval from your storage — Invoca fetches the recordings directly through the Recording Proxy Service, which communicates with S3 directly using S3 credentials rather than a recording link.