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A call recording starts slightly after Connect Duration begins, so the two lengths can differ by a second or two.
In your Invoca reports, the length of a call recording and its reported Connect Duration don’t always line up exactly. This happens because call recordings start when the call is picked up at the destination phone number, introducing a slight delay. That delay is rounded to the nearest second, which can cause the two durations to differ slightly. Applies to: Call recordings, Connect Duration, reporting

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Last modified on September 24, 2026