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This happens when a domain running the Invoca Tag has only Google Analytics 4 deployed, but the Tag is still set to read g_cid from a Universal Analytics property.
Applies to: Customers capturing g_cid attribution in their reporting, customers integrated with Google Analytics using options.integrations.googleAnalytics = true in their custom code block, customers relying on Google Tag Manager to handle tagging for both Invoca and Google Analytics

Symptoms

  • g_cid attribution shows as not_found.
  • If a single Invoca Tag is deployed across multiple domains, g_cid may be captured correctly on some domains but show not_found on others.

Cause

The Invoca Tag expects g_cid to come from the Google Universal Analytics property ID. If a domain runs only Google Analytics 4 with no Universal Analytics deployed, that property ID isn’t present, so g_cid attribution fails on that domain — even when other domains using the same Tag have both properties deployed and work correctly.

Resolution

  1. Open the Invoca Tag and create a new draft.
  2. For the g_cid Marketing Data Field, update Data Source Type to JavaScript Data Layer and Data Source Name to gaGlobal.vid.
  3. Click Save & Go Live to publish the change.

Where to go next

Last modified on September 24, 2026