Common login problems — forgotten passwords, email/password mismatches, SSO redirects — and how to resolve each one.You can log in at
https://[yournetworkname].invoca.net, or via Single Sign-On (SSO) if your organization has it enabled.
I have a login but don’t know my password
Click “Forgot password?” on the login page. If you log in via SSO, contact your Invoca network administrator to assist with a password reset instead.I’m getting “Email and password do not match”
This usually happens when you’re invited to a new Invoca network but already have a user account on a different network under the same email address — Invoca expects the same password across networks tied to that email. It can also occur on a network that uses SSO: log in with the same password as your connected SSO account, or log in to that connected tool first.I clicked my invitation link and I’m being asked for a username and password, but I’m new to this network
Invoca recognized your email address as already in use. Enter the email address from the invitation along with the password you used on your previous Invoca network. If you don’t remember it, click “Forgot password?” to reset it.Where can I change my password?
- Log in to your Invoca account.
- Click your initials in the top-right corner, then click Manage user.
- In the Security tile, enter your current password, then your new password (twice to confirm). Click Save.