> ## Documentation Index
> Fetch the complete documentation index at: https://docs.invoca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transaction Details Report Overview

> A column-by-column reference for the Transaction Details report, which logs every event that changes call or Signal data — ideal for auditing your account.

<Note>
  Invoca is migrating Dashboards and Reports to the newer Insights & Analytics experience. See [Insights & Analytics: Getting Started Guide](/s/article/insights-analytics-getting-started-guide) to check out the new experience.
</Note>

Whenever phone call or Signal data is added or changed in your account, the Transaction Details report keeps a record of that event, giving you a thorough history of the last 25 months of reporting data. Access it by clicking **Reports** in the sidebar, then **Transactions**.

## Understanding the rows

Each row represents a different event that changed call, marketing, or Signal data. For transactions after 11/12/2019, events that update more than one Signal or Custom Data value are combined into a single row. For transactions before that date, you'll also see a separate row for each Signal as it's applied to each call.

## Call Details columns

| Column | What it shows |
| - | - |
| Call Start Time | Start date/time in your chosen time zone |
| Transaction ID | Unique ID for this row's transaction |
| Type | Calls, Post-call event, or Signal (depending on your account's Signal API version) |
| Order ID | The associated call's Transaction ID |
| Media Type | Type of promo number dialed |
| Source | The promo number your caller dialed |
| City, Region | Caller location, from Caller ID or a verify-region IVR condition |
| Repeat Caller | Whether this caller has called before |
| Caller ID | The caller's ANI |
| Phone Type | Landline, Mobile, or blank |
| Call Record ID | Unique identifier tying all transactions for a call together, including across Bundled and Syndicated campaigns |
| End of Call Reason | Why the call ended |
| Destination Phone Number | The call center number the call was transferred to |

## IVR columns

| Column | What it shows |
| - | - |
| Total Duration | Full call length, including IVR time |
| Connected Duration | Time connected to an agent, after IVR |
| IVR Duration | Time spent in IVR options before connecting |
| Keypresses | Every key pressed during the call |
| Key 1–4 | The action taken in each of up to four keypress menus |

## Signal Details columns

| Column | What it shows |
| - | - |
| Signal Names | Every Signal marked true for this transaction |
| Signal Occurred At | Timestamp of the Signal, useful for auditing post-call Signals |
| Signal Partner Name (Source) | How the Signal was determined — AI, Expression, File Upload, or User Override |

## Performance marketing columns

Available under Advertiser Details, Advertiser Campaign Details, Publisher Details, and Payout Details in the Column Picker — covers Advertiser and Publisher names, IDs, campaign details, rankings, Earned/Paid amounts, and Payout Conditions (shown as "Bundled" for calls driven by a Bundled campaign).

## Enhanced Caller Profile columns

If your account captures caller data through Enhanced Caller Profiles, this data appears here as well.

## FAQ

**Does the report show current data, or only what changed in that transaction?**
Columns for dynamic custom data fields (used for online marketing data) always show the current value for that call. All other custom data and Signal columns only show how that field changed in that specific transaction row — if a value didn't change, the column is blank.

## Where to go next

* [Understanding Transactions](/s/article/understanding-transactions)
* [Edit Transaction Records](/s/article/edit-transaction-records)
* [Call Details Report: Column Glossary](/s/article/call-details-column-glossary)
* [End of Call Reasons](/s/article/end-of-call-reasons)