> ## Documentation Index
> Fetch the complete documentation index at: https://docs.invoca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting: "We weren't able to generate this report"

> This error means a report is too large for your browser to render. Narrow the date range to resolve it.

If a report fails to generate with the message **"We weren't able to generate this report,"** the report contains more data than your browser can process at once. This applies to any reporting tool used to generate reports, including the Call Detail Report and Inbound Summary Report.

**Applies to:** Call Detail Report, Inbound Summary Report, report exports

## Symptoms

* The page loads for an extended time after you click **Generate Report** or **Export**.
* The page returns an error stating it wasn't able to load.

## Cause

The browser times out before it can finish rendering a report this large.

## Resolution

1. Reduce the report's date range to one month or less.
2. If the error persists, continue narrowing the date range until the report generates successfully.

## Where to go next

* [Call Details Report: Column Glossary](/s/article/call-details-column-glossary)