> ## Documentation Index
> Fetch the complete documentation index at: https://docs.invoca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do Real-Time Routing Webhooks Support XML Format?

> Yes, with one limit — the response body can't contain nested elements.

Real-Time Routing webhooks support XML format, but the response body can't contain nested elements — it must be a flat list of elements. Make sure your webhook's request includes the required parameters so the response can capture the values correctly.

**Applies to:** Real-Time Routing Webhooks

## Appendix: Example response body

A flat XML response body, with no nested elements, looks like this:

```xml theme={null}
<response>
  <action>forward</action>
  <destination_number>18885551234</destination_number>
  <priority>1</priority>
</response>
```

## Where to go next

* [Do Real-Time Routing Webhooks Support Nested Variables in the Response Body?](/s/article/real-time-routing-webhooks-nested-variables)