> ## Documentation Index
> Fetch the complete documentation index at: https://docs.invoca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Prompt Recordings Are Not Appearing Under Drop-Down Menu

> Uploaded prompt recordings are only visible under the Profile they were uploaded to.

**Symptoms:** In the Call Treatment section, when creating a new campaign, "Play Prompt Recording" doesn't display previously saved prompt recording options for specific campaigns.

**Cause:** The prompt recording was uploaded under one Profile, but not the others.

**Resolution:** Check whether there are multiple Profiles under your network. Uploaded recordings are only visible under the Profile they were uploaded to. For example, if you upload a recording under Profile #1, it won't appear in the saved prompt recording options for Profile #2.

**Applies to:** Call Treatment

## Where to go next

* [Using Signal Builder](/s/article/using-signal-builder)